Return & Refund Policy

Thanks for shopping at www.deniselucas.nl

 

It’s our desire to ignite you in an enlightened state after purchasing our goods. If you find yourself not entirely satisfied with your purchase, we’re here to help.

 

Returns

 

You can return a product for up to 30 days from the date you purchased it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging and needs to have the receipt or proof of purchase.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

 

If you have any questions on how to return your item to us, contact us.

(info@deniselucas.nl)